At Meshki Boutique US (“we,” “us,” or “our”), operating at
meshkii.com (the “Site”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, communicate with our team, or interact with our services. By accessing or using our Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
We collect information about you to provide and improve our services, process orders, and enhance your shopping experience. The information we collect falls into two categories: personal information (data that identifies you) and non-personal information (data that does not identify you).
We may collect personal information directly from you when you interact with our Site, such as:
- Contact details: Full name, email address (e.g., [email protected]), phone number (if provided), and shipping/billing address (including our headquarters reference: 3722 West Garfield Road, Perrinton Michigan 48871, United States, if used for correspondence).
- Payment information: Credit/debit card details, bank account information, or other payment method data (note: we do not store full payment details—this information is processed securely by third-party payment providers).
- Account information: Username, password (encrypted), and preferences (e.g., size, style preferences) if you create an account on our Site.
- Communication data: Content of emails, messages, or feedback you send to our team (e.g., questions about orders, returns, or product inquiries).
We may collect non-personal information automatically when you visit our Site, such as:
- Technical data: Browser type, device type (e.g., smartphone, laptop), operating system, IP address, and information about how you navigate our Site (e.g., pages visited, time spent on pages, links clicked).
- Usage data: Purchase history (e.g., items viewed, orders placed), search queries, and interaction with our marketing materials (e.g., opening emails, clicking on promotional links).
- Aggregated data: Anonymous, grouped data (e.g., “50% of users prefer dresses”) that does not identify any individual.
We use your information only for legitimate purposes that align with providing and improving our services. The key uses of your information include:
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Process and fulfill orders: Verify your identity, process payments, ship your purchases, and send order updates (e.g., dispatch confirmations, delivery tracking).
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Provide customer support: Respond to your questions, resolve issues (e.g., returns, refunds), and assist with account or order-related requests.
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Improve our Site and services: Analyze user behavior to enhance Site functionality, optimize product offerings (e.g., adding more of our exclusive, celebrity-loved styles), and tailor your shopping experience (e.g., recommending products based on your preferences).
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Send marketing communications: Share updates about new collections, promotions, or exclusive offers (only if you have opted in to receive marketing emails; you may unsubscribe at any time via the “unsubscribe” link in our emails).
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Ensure security: Detect and prevent fraud, protect our Site from unauthorized access, and comply with our legal obligations (e.g., verifying age if required for certain products).
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Manage returns and refunds: Process 60-day returns, issue refunds (within 5–10 days of return approval), and maintain records of return requests for accuracy.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information only to trusted third parties who assist us in operating our business, and these parties are required to protect your data. Examples of such disclosures include:
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Third-party service providers:
- Payment processors (e.g., to securely process credit card transactions).
- Shipping partners (e.g., to deliver your orders and provide tracking information).
- IT service providers (e.g., to maintain our Site, host data, or manage analytics).
- Customer support tools (e.g., to manage emails or live chat communications).
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Legal and regulatory requirements: We may disclose your information if required by law (e.g., in response to a court order, subpoena, or government request) or to protect our rights, property, or safety, or the rights, property, or safety of others.
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Business transfers: If we merge with, acquire, or sell all or part of our business to another entity, your information may be transferred as part of the transaction (the new entity will be bound by this Privacy Policy).
We take reasonable and industry-standard measures to safeguard your personal information from unauthorized access, use, disclosure, or destruction. These measures include:
- Encryption: Securing data transmission (e.g., via SSL/TLS encryption for payment and account information).
- Access controls: Limiting access to personal information to only those employees or third parties who need it to perform their roles.
- Secure storage: Using protected servers and cloud storage solutions to store data, with regular security updates and audits.
- Fraud prevention: Implementing tools to detect and block fraudulent transactions or unauthorized account access.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously update our practices to minimize risks.
You have certain rights regarding your personal information, and we make it easy for you to exercise these rights:
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Access your information: Request a copy of the personal information we hold about you (e.g., your order history, account details).
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Correct inaccuracies: Ask us to update or correct any personal information that is outdated or incorrect (e.g., a change in your shipping address).
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Delete your information: Request the deletion of your personal information (subject to legal obligations, such as retaining order records for tax purposes).
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Opt out of marketing: Unsubscribe from marketing emails by clicking the “unsubscribe” link in any promotional email, or contact us directly to opt out of other marketing communications.
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Withdraw consent: If you previously gave consent for us to use your information (e.g., for marketing), you may withdraw that consent at any time.
To exercise any of these rights, contact us via email at
[email protected] or by mail at 3722 West Garfield Road, Perrinton Michigan 48871, United States. We will respond to your request within a reasonable timeframe.
We use cookies (small text files stored on your device) and similar technologies (e.g., web beacons) to enhance your Site experience. Cookies help us:
- Remember your account login (if you create an account).
- Track your shopping cart and order progress.
- Analyze how you use our Site to improve functionality.
- Deliver personalized content and marketing (e.g., showing you products you viewed earlier).
You can control cookies through your browser settings (e.g., block or delete cookies). However, disabling certain cookies may affect Site functionality (e.g., you may not be able to save items to your cart or log in to your account).
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information immediately. If you believe a child under 13 has provided us with personal information, please contact us to request deletion.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we will post the revised Privacy Policy on our Site. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the Site after the revised Policy is posted constitutes your acceptance of the changes.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Email: [email protected]
- Address: 3722 West Garfield Road, Perrinton Michigan 48871, United States
